Privacy Policy

1. Introduction

1.1 About Bill

Bill is an email and WhatsApp billing application developed and operated by asdf consulting (Pty) Ltd (registration number: 2023/566704/07) ("Bill", "we", "us", or "our"). We are a South African private company with our principal place of business at 2 Blaauwklip Office Park, Webersvallei Road, Stellenbosch, Western Cape, South Africa.

Bill provides automated billing and time tracking services ("Services") to South African law firms. Our application automatically tracks email correspondence and WhatsApp messages, detects which legal matters the communications relate to, and creates billable time entries for attorneys.

1.2 Scope of This Policy

This privacy policy explains how we collect, use, store, process, and protect your personal information in accordance with:

• The Protection of Personal Information Act 4 of 2013 ("POPIA")
• The Electronic Communications and Transactions Act 25 of 2002 ("ECT Act")
• WhatsApp Business API requirements
• All other applicable South African data protection legislation

1.3 Who This Policy Applies To

This privacy policy applies to:

• Law firms who subscribe to and use our Services
• Attorneys employed by law firms using our Services
• Clients of law firms whose information is processed through our Services
• Any person whose personal information we collect or process in connection with our Services

1.4 Definition of Personal Information

In this privacy policy, "Personal Information" means any information by which you can be identified as an individual or juristic person, including but not limited to:

• Names, email addresses, telephone numbers, postal addresses
• Communication content and metadata
• Client matter information
• Time entry and billing data
• Financial details
• Any other information defined as personal information under POPIA

POPIA uniquely protects both natural persons (individuals) and juristic persons (companies, trusts, partnerships). This privacy policy covers personal information for both.

Examples of juristic person information we process:

• Law firm names, registration numbers, and contact details
• Client company information (for corporate clients)
• Business email addresses and communication metadata
• Corporate matter information and billing data

1.5 Our Commitment to Privacy

We recognise the importance of protecting your privacy and the confidential nature of legal communications. We are committed to processing your personal information lawfully, transparently, and securely in accordance with POPIA's eight conditions for lawful processing.

Key Highlights

Contact Information

Full Policy Sections

The complete privacy policy includes detailed information on: